The University of West London (UWL) is transforming the student experience with an innovative indoor navigation system, revolutionising how students find their way around campus. This initiative reflects UWL’s ongoing commitment to providing an exceptional environment for its entire community – students, staff, and visitors alike.
Leading the Way in Student Support
With a distinguished history dating back to 1860, UWL has developed into a vibrant educational institution, serving approximately 19,000 students across five sites. Renowned for its dedication to student satisfaction and support – and having twice been named University of the Year for Student Experience by The Sunday Times Good University Guide* – the University is continually seeking ways to improve the student experience, including making campus navigation more intuitive.
Tackling Navigation Challenges
Students have noted that navigating the campus can sometimes be difficult, particularly for those with mobility needs who require seamless access to all areas of the University.
Transformative Campus Navigation
To address these challenges, UWL has incorporated wayfinding technology from MazeMap into its new Student App. This integration enables students to view real-time, interactive maps directly from their timetables, simplifying and streamlining navigation. The MazeMap system is not only user-friendly but also enhances accessibility, ensuring that all students can move around the campus independently and with confidence.
The system features dynamic map views specifically tailored for UWL, automatically transitioning between day and night modes. Some parts of the campus are accessible 24/7, while others close at night. The MazeMap system allows for automatic switching between these views at predetermined times, ensuring students always have the most relevant information displayed on the Student App, whether they are navigating during the day or late at night.
Swift and Seamless Implementation
The system was implemented in just four weeks, utilising existing CAD files and infrastructure. This rapid deployment means that all students are now benefiting from the service, significantly enhancing their campus experience.
Adrian Ellison, Pro Vice Chancellor (People and Digital) at UWL, commented:
“When designing our new Student App, we asked students what their priorities were. Overwhelmingly, they wanted to be able to find their classrooms quickly and easily, especially at the beginning. Partnering with MazeMap allowed us to deliver state-of-the-art wayfinding technology meaning that students can now easily find their way around using smartphones in a familiar way, with step-by-step guidance throughout our buildings.”
A Future of Continuous Innovation
UWL is committed to ongoing innovation and improvement. Future plans include further enhancing the student experience through the adoption of advanced technologies, streamlined processes, and comprehensive policies. These initiatives aim to provide even greater support for students and ensure the campus remains accessible, user-friendly, and conducive to a positive academic and social environment.
For more information, visit www.mazemap.com